Once your order is successfully placed, you’ll receive a confirmation email with your order details. If you don’t see it in your inbox within a few minutes, please check your spam or promotions folder.

As soon as your order ships, you’ll receive a shipping confirmation email with a tracking link. Simply click the link to follow your package in real time.

Didn’t receive it? Check your spam folder or contact us — we’ll gladly assist you.

If your order hasn’t been processed yet, we’ll do our best to update the shipping address. Please contact us as soon as possible at support@solinostore.com.

Once the order has been shipped, we unfortunately can’t make changes — but we’ll help where we can.

We offer standard shipping to the Netherlands, Belgium, and Germany — all duties and shipping costs are included in the final price.

For shipping to other European countries, please contact us. We’ll be happy to check the options for your location.

Orders are processed within 24 hours (48 hours in the weekend), and standard delivery to the Netherlands, Belgium, and Germany takes approximately 3–5 business days.

Once your order ships, you’ll receive a tracking link to follow your package in real time.