Shipping policy
Shipping & Delivery
At Solino, we aim to get your order to you quickly and with care. Because great style should never keep you waiting.
Processing Time
All orders are processed within 24 hours on week days and 48 hours in the weekend.
During busy periods or peak seasons, processing times may be slightly extended—but never without care.
Delivery Times
We currently ship to The Netherlands, Belgium and Germany.
Estimated delivery times:
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Standard Shipping: 3–5 business days
Please note: Delivery times are estimates and may vary due to carrier delays, weather, or other circumstances beyond our control.
Free Shipping
We offer free standard shipping on all orders.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number, so you can follow your package every step of the way.
Lost or Stolen Packages
Once a package is marked as delivered, Solino is not responsible for loss or theft. Please ensure your shipping address is correct and secure.
If you believe your package is lost, contact your carrier directly for assistance.
Address Changes
Need to update your shipping address?
Please contact us as soon as possible at support@solinostore.com.
We’ll do our best to update your order, but changes cannot be guaranteed once processing has begun.
Questions About Shipping?
We’re here to help.
Reach out to us anytime at support@solinostore.com – we’re always happy to assist.